Web/Social Media Forensics
Evidence can make or break a case.
In the digital world, websites come and go. Social media platforms rise and fall. Account holders add, alter, and delete information.
Deleted.
There’s that dreaded word.
Time is of the essence to snag a well preserved copy of that webpage or social media post before it goes into the memory hole. Or maybe a copy exists elsewhere. That means you have to know where to start looking.
Verifying and analyzing the findings is also critical.
Did you take a screenshot of a named party you’re researching on social media and not do any due diligence? Did you take the time to verify every artifact of that profile, or post, to ensure it’s them?
If you didn’t properly verify or preserve that finding, your evidence is at risk of being tossed.
Do you even have the time, or expertise, to do all of this on top of managing your client’s case?
Bsquared Intel’s Web/Social Media Forensic services focuses on finding, analyzing, and preserving evidence related to websites and social media platforms. This is our litigation support offering for attorneys and law firms.
As technology evolves, platforms come and go, and people leave digital breadcrumbs behind in their digital footprint. This is what we’re looking to find, analyze and capture for you.
In our experience, the majority of the time we find something for our attorney clients. This is why the service is invaluable to their cases.
With Bsquared Intel:
- You are getting over a decade of online research experience and a unique skill set.
- You are reclaiming time so that you and your legal team can fully dedicate yourselves to your clients.
- You’ll rest easy knowing you’re working with an organization that’s tenacious about what they do and have experience in high stakes/high pressure complex litigation.
Client challenges
Our attorney clients come to us for several reasons.
One reason is making sure their own client isn’t going to present any surprises in their own civil suit. Before depositions, they want us to look to see if anything exists online that is counter to their claim. They also want to know if they’re disclosing anything about the case itself.
This is part of their legal strategy so that they can address any issues before they become problematic. If anything is found that brings up ethics concerns when representing a client, having that information helps our clients make informed decisions.
Some clients lack the tools and skill to do this work themselves. They realize time is of the essence before evidence disappears. That’s why they rely on Bsquared Intel.
Time is a challenge. We helped a client out in an online defamation/harassment case. There were hundreds of social media comments to preserve. Hiring us frees up your time so that you don’t have to collect everything, preserve it, and then read through everything to formulate your legal arguments.
We’ve been approached to help identify fake accounts tied to alleged fraudulent activity. Our roots in Information Security help deconstruct things like fake social media profiles or websites. Sometimes it gets technical, so it helps to have someone in your corner that can show you what’s happening.
What the Web/Social Media Forensics Service Includes
The first step is your initial outreach to us. This first touch point is to understand the ins and outs of what we do.
After you officially engage us, our work begins. The phases of the research includes the following:
- The conversation: This conversation is for us to understand the case and what specific questions you’re looking to answer. An example of a specific question that has an answer: Does this social media account belong to person A?
- Plan of attack: After we get case details from you, we plan before executing. This includes what tools, accounts, and resources we anticipate using. We create keywords for searches to help us get going on research.
- Collection and analysis: In this phase we focus on collecting, analyzing, and preserving any findings. We do this by using industry standard tools and proven techniques.
- Reporting: This final phase is where we compile our findings and deliver them to you in an admissible format. Depending on your reporting needs, this includes what we observed, or sometimes our clients only want the preserved findings.
Real-World Use Cases
Online defamation/harassment: We successfully captured and preserved hundreds of comments on a social media post. This evidence was the centerpiece of our client’s argument.
Personal injury: We primarily work with attorneys that represent the injured party. Our work revealed to our client that their client engaged in behavior counter to their claims.
Fraud: One client had a case where massive fraud was involved. Our objectives were many.
We had to find and preserve harassing social media posts the opposing party allegedly made; this included verifying that this party owned the account.
We were also asked to preserve and capture all posts, and their artifacts, tied to a handful of known fake accounts engaging in harassing behavior.
This led to the discovery of several other fake accounts.
Why Choose Our Service
Bsquared Intel has 13 years of Information Security experience under our belt. Our specialty is Open Source Intelligence (OSINT) which includes social media. We love picking apart websites, social media profiles, and posts. This skill set translates seamlessly to working with attorneys on their cases. We’ve helped out clients for 7 years in this capacity.
We’re tenacious about what we do. You’ll get the same high standard of service whether it’s a simple or a high stakes/high pressure complex litigation case.
We work well with you and your team to help you achieve your goals.
Partner with us when you need to find, analyze, and preserve evidence from websites and social media platforms.
To schedule a free strategy call to learn about our services and how they help with your cases, please fill out the contact form below.
Contact Us | Bsquared Intel
Please fill out the form below, or call 203.828.0012, to learn how Bsquared Intel can assist you.